Frequently Asked Questions
We are a family-owned business, we specialize in selling licensed products from the realms of manga, movies, TV series, video games, cartoons, and comics.
Different categories allow you to find the desired product more easily.
Feel free to use the search function at the top right.
Then just click on the “Add to cart” button to complete your order.
You can then validate your basket or continue your purchases.
You will systematically receive a confirmation email when your order is registered.
We will then inform you by email at each stage of your order.
We offer payment by credit card, bank transfer and Paypal.
You can generate a new password, you can click from the login page on:
"I lost my password."
By entering your email address, you will receive a link allowing you to create a new password.
By subscribing to the newsletter you will receive by email the latest news, good deals and promotions from the online store.
Of course, we are also here to advise you and inform you about a product! Do not hesitate to contact us.
We ship orders within 2-5 business days.
We work mainly with the post office.
You are kept informed throughout the delivery process with the tracking number previously received by email.
We currently ship to most European countries, if your shipping country is not listed, we can add your country. Contact us, we will do the necessary as soon as possible.
You can of course enter a billing address and a different delivery address.
And send your order as a gift to another address.
If for any reason you are not satisfied with your order:
You have 7 working days from receipt of the items to return them to us.
You will find more information on Refund and Returns Policy page.